Refund Policy

Healthy looks good on you · Last updated: November 4, 2026

1. Digital products, instant access All Healthy looks good on you products are digital: community access, videos, guides, challenges and courses. You get access right after payment. If you are a consumer in the EU or UK, you normally have a 14-day right to withdraw from an online purchase. By completing checkout and accepting our Terms, you ask for immediate access to the digital content and confirm that you lose this withdrawal right once access starts. Because of this, payments are non-refundable once access has been given, except in the cases below.

2. Subscriptions You can cancel your membership anytime in your account. Cancelling stops future charges; your access stays active until the end of the period you already paid for. We don't give partial refunds for unused days.

3. When we do refund

You were charged twice for the same product.

You were charged after cancelling on time.

A technical problem on our side kept you from accessing the product, and we couldn't fix it within 7

days.

A refund is required by the consumer law that applies to you.

Refunds go back to the original payment method through Lava.top. Bank processing can take 5–10 business days.

4. How to ask Email [email protected] within 14 days of the charge. Include the email you used at checkout, the product name and what happened. We reply within 3 business days.

5. Chargebacks Please contact us before opening a dispute with your bank. We'll sort it out faster that way. Accounts with chargebacks may lose access to the community.